Ordering / Returning

Products can be purchased worldwide from www.robotshop.com/en/lynxmotion.html or from any authorized reseller. All terms and conditions regarding cancelling an order, payment methods, returns and more can be found here:

www.robotshop.com/en/conditions/

It is important to note that robot kits may not be exchanged nor refunded once they are assembled in part or in entirety. Only defective components will be replaced if the need arises within the warranty period. Along these lines, please carefully read the assembly instructions for the robot and ensure that they are understood before commencing construction. If there is any uncertainty, please contact us before starting, and especially before applying power. Work carefully on a clean table and take regular breaks in order to maintain your concentration. Unfortunately we cannot be held responsible for mistakes made by the builder. 

Software which has been activated cannot be returned.

When storing and charging batteries and battery packs, be sure to follow standard safety procedures (for example store and charge lithium batteries in a LiPo safe bag) and use a charger which is appropriate for the battery.

Warranty

Most Lynxmotion products have a one (1) year warranty from the date they are received by the customer. If you have any questions about the warranty for a specific product, please contact us.

WARRANTY EXCEPTIONS

  • DC, DC Gear Motors: One (1) month / 30 day warranty
  • Hitec Servos: Two (2) year manufacturer warranty
  • Batteries: Three (3) month / 90 day warranty
  • BLDC motors, ESCs: Six (6) Month warranty