Customer Feedback
| "Your service as well as your website and web forum are the best. I feel you have the perfect blending of friendly "down to earth" help and instruction combined with your professionalism and attention to detail." - Allen P. (via email) "Jim, I must admit the tutorials were fantastic and the fun factor assembling all the brackets was from a scale from 1- to 10 -- it was an 11 for me! It all went together so well that it was all over before I wanted. I could do this kind of thing all day long. As I was looking at all the parts, I was amazed at how ingenious the concept really is. It all goes together without a hitch but yet a completely new design can be made using the same types of brackets with out bending, cutting, or drilling which is the part that amazes me. The quality of the screws was fantastic and made fastening them in hard to reach areas a bit easier. It all seemed to just fall in to place and there was nothing frustrating about any part of the assembly process." - SN96 (via forum) "The Lynxmotion team is the greatest! :) I always like buying products from you guys." - William S. (via email) "We've ordered a few kits to evaluate as teaching tools (Vex, Lego, etc.) and by far Lynxmotion comes out ahead. We want to work with open source and unix kinds of tools and you are the only outfit that really accommodates us. Thanks! I think it is safe to say I will always look to you first when shopping for stuff." - Mike B. (via email) "Closest word to describe Lynxmotion is probably going to be: Awesome. I got my order 3 days after putting it in. The packaging was very professional. The instructions on the website are very easy to use and follow along with. I had my BRAT up and learning to walk in a matter of hours. I really enjoyed the whole process and can't wait to order again from Lynxmotion." - Eugene V. (via email) "You folks do a fantastic job of packing and processing your orders. And the contents, Top Notch! I'm 48 and feel like a kid at Christmas. I have had this idea brewing in the old grey matter and finally found a place that has the parts to build it, and all in one place." - Mark F. (via email) "I have just bought enough stuff to build a 3DOF Hexapod with the Servo Erector Set. I have absolutely no complaints about anything I received. The pieces were superb and there was twice as much hardware than needed. Nice touch. Most of the time one has to go to the store to purchase stuff to finish a kit. A real breath of fresh air." - Steve B. (via email) "Jim, I wanted to let you know that I think you are a true genius. Your designs blow all the other bot kits out of the water! I have been to dozens and dozens of sites and none come close to the quality and looks of your products. Your most ingenious concept is the servo brackets." - Mike B. (via email) "My order arrived yesterday, thanks. Just over a week to ship from the US to the UK is probably faster than had I ordered parts in the UK! The order was all there and impeccably packaged up so credit to the guys who send stuff out!" - John (via email) "The people putting together the orders at LM are on top of things. I haven't been this impressed with a product or the customer service behind it since I can't even remember when." - MWGemini (via forum) "I received the first of parts for my humanoid today and I am impressed!! It is obvious Jim is running a tight ship. Everything was packaged as if it were faberge eggs. Very well done to all the folks in the shipping department. This is a great example of the quality expected, but often not found in other companies selling from the web. I assembled the torso and chest with no problems due to the great work of the fabricators who made the parts with such detail for accuracy, everything aligned perfectly. I can't wait for the rest of the parts!" - Tinman (via forum) "Just wanted to say I got my order yesterday and am happy with the great quality parts. I must say the robot erector set is a great design and well made. I've been eying this for over a year. The parts went together easily and I was done in about an hour. This saved me tons of time rather than if I'd have started from scratch, so thanks!" - Jim M. (via email) "I love your servo bracket erector set. I've always wanted to build a robot but didn't think I could do the mechanical side. I ran across your web-site and immediately knew that I finally could, using your servo bracket erector set. So far, I've purchased enough parts to build four 3-servo legs (and connect them), along with your SSC-32 servo controller. I've had an excellent experience making a custom robot in only a few hours!" - Shawn (via email) "Well I finally finished my kit and all is well. Made a few mistakes but that is part of the fun. I want to thank you for the support I have received. I have been involved with computers for almost 10 years and I have never received any better customer service than I have with this kit. Thanks again." - Jeff Schock (via email) "Hello Jim! Congratulations, I build my robot and its working! This is what i call a really plug and play project!. Great instruction, great materials. Greetings from Argentina.." - Alvaro Amengual (via email) "Hi, Jim. Love the Lynxmotion kit! I got the kit a few days ago (impressed with the one day delivery time). My son and I are having a good time putting it together. Thanks for your help." - Larry Gradisher (via email) "Thanks Jim. I already have told several people about your kit. I am all finished except for the wiring. I think you are a genius. When I finish and get it working, I will have something to show my friends. Thanks again. I am really excited about it." - Frank Rilling (via email) "My 9 year-old boy is now fascinated by robotics and is intrigued by the basic programming used to control the bot. Mission accomplished." - John Alber (via email) "I received my order today only 2 days after I placed the order. I just wanted to tell you I think that is amazing, incredible service. I am floored. My son and I are building robots and I was expecting a delay of a week or more at least. Everything made it safe and sound in the bubble wrap and peanuts. The parts were just as ordered and the building has gotten off to a great start. I have been looking for a one stop place to buy my robot parts, and I just found it." - Ron Steppe (via email) |